Shipping Information

PO Boxes will not be available for shipping

Due to the nature of our products please note that all shipping must have the authority to leave. If this is not an option please provide a business address that can be used for delivery. 

Most orders placed by 6.00am are shipped out the same business day.

Larger orders (over $500) may require additional processing time.  Email us at info@naturesgardengift.com.au if you have any concerns.

How long delivery takes depends on the shipping method selected and your location within Australia.  

Once your order has been packed you will receive confirmation and a tracking number to track delivery. Please use your tracking number for up to date delivery information.  

Standard Parcel Delivery
Within Capital Cities       Up to 2 business days.
To Country Locations     3-5 business days 

When will I receive my order?

This will depend on what shipping method you selected.

If you live in a metropolitan area Australia-Wide you should receive your parcel within 2 business days.  We do not require you to sign for your delivery so if this does not suit you please have your parcel sent to your workplace, please be sure that you include your company name in the address. If you are in a country area your delivery may take up to 3-5 business days to reach you.  Please see our shipping information for detailed information.

Express Shipping:

Is available on items 5kg and under.  If express delivery is available on your item it will show in your check out options.  Express shipping orders made before 6.00am will be shipped the same business day.

Direct Pick up Melbourne:

If you live in Melbourne you can collect your items direct from our shipping service. Please make sure to select pick up in your shipping option. 

Direct Pick up is from dispatch at Melbourne Mailing. Gate 4, 83-89 Freight Drive, Somerton, Victoria, 3062. 

Monday - Friday  8:15am - 4:00pm 
Not open public holidays

Please allow 24 hours for orders to be ready, unless the order is made before 6.00am, it can be collected the same day after 2pm up until 4.00pm 

Customers will need to provide proof of purchase and an ID in the same name as the order to collect their items.